This Privacy Notice describes how Umoja Digital Group.com and its affiliates (collectively Umoja Digital Group)
collect and process your personal information through Umoja Digital Group websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together Umoja Digital Group
Services). By using Umoja Digital Group Services, you are consenting to the practices described in this Privacy Notice.
What Personal Information About Customers Does Umoja Digital Group Collect?
We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect:
- Information You Give Us: We receive and store any information you provide in
relation to Umoja Digital Group Services. Click here
to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take
advantage of many of our Umoja Digital Group Services.
- Automatic Information: We automatically collect and store certain types of
information about your use of Umoja Digital Group Services, including
information about your interaction with content and services available
through Umoja Digital Group Services. Like many websites, we use
"cookies" and other unique identifiers, and we obtain certain
types of information when your web browser or device accesses Umoja
Digital Group Services and other content served by or on behalf of Umoja
Digital Group on other websites. Click here to see examples of what we collect.
- Information from Other Sources: We might receive information about you from other
sources, such as updated delivery and address information from our
carriers, which we use to correct our records and deliver your next
purchase more easily. Click here to see additional examples of the information we
receive.
For
What Purposes Does Umoja Digital Group Use Your Personal Information?
We use your personal information to
operate, provide, develop, and improve the products and services that we offer
our customers. These purposes include:
- Purchase and delivery of products and services. We use your personal information to take and handle
orders, deliver products and services, process payments, and communicate
with you about orders, products and services, and promotional offers.
- Provide, troubleshoot, and improve Umoja Digital Group
Services. We use your personal
information to provide functionality, analyze performance, fix errors, and
improve the usability and effectiveness of the Umoja Digital Group
Services.
- Recommendations and personalization. We use your personal information to recommend
features, products, and services that might be of interest to you,
identify your preferences, and personalize your experience with Umoja
Digital Group Services.
- Provide voice, image and camera services. When you use our voice, image and camera services, we
use your voice input, images, videos, and other personal information to
respond to your requests, provide the requested service to you, and
improve our services.
- Comply with legal obligations. In certain cases, we collect and use your personal information
to comply with laws. For instance, we collect from sellers information
regarding place of establishment and bank account information for identity
verification and other purposes.
- Communicate with you.
We use your personal information to communicate with you in relation to Umoja
Digital Group Services via different channels (e.g., by phone, e-mail,
chat).
- Advertising.
We use your personal information to display interest-based ads for
features, products, and services that might be of interest to you. We do
not use information that personally identifies you to display
interest-based ads. To learn more, please read our Interest-Based Ads
notice .
- Fraud Prevention and Credit Risks. We use personal information to prevent and detect
fraud and abuse in order to protect the security of our customers, Umoja
Digital Group, and others. We may also use scoring methods to assess and
manage credit risks.
What
About Cookies and Other Identifiers?
To enable our systems to recognize
your browser or device and to provide and improve Umoja Digital Group Services,
we use cookies and other identifiers. For more information about cookies and
how we use them, please read our Cookies Notice
.
Does
Umoja Digital Group Share Your Personal Information?
Information about our customers is
an important part of our business, and we are not in the business of selling
our customers' personal information to others. We share customers' personal
information only as described below and with subsidiaries Umoja Digital Group.com,
Inc. controls that either are subject to this Privacy Notice or follow
practices at least as protective as those described in this Privacy Notice.
- Transactions involving Third Parties: We make available to you services, products,
applications, or skills provided by third parties for use on or through Umoja
Digital Group Services. For example, you can order products from third
parties through our stores, download applications from third-party
application providers from our App Store. We also offer services or sell
product lines jointly with third-party businesses. You can tell when a
third party is involved in your transactions, and we share customers'
personal information related to those transactions with that third party.
- Third-Party Service Providers: We employ other companies and individuals to perform
functions on our behalf. Examples include fulfilling orders for products
or services, delivering packages, sending postal mail and e-mail, removing
repetitive information from customer lists, analyzing data, providing
marketing assistance, providing search results and links (including paid
listings and links), processing payments, transmitting content, scoring,
assessing and managing credit risk, and providing customer service. These
third-party service providers have access to personal information needed
to perform their functions, but may not use it for other purposes.
- Business Transfers: As
we continue to develop our business, we might sell or buy other businesses
or services. In such transactions, customer information generally is one
of the transferred business assets but remains subject to the promises
made in any pre-existing Privacy Notice (unless, of course, the customer
consents otherwise). Also, in the unlikely event that Umoja Digital Group.com,
Inc. or substantially all of its assets are acquired, customer information
will of course be one of the transferred assets.
- Protection of Umoja Digital Group and Others: We release account and other personal information when
we believe release is appropriate to comply with the law; enforce or apply
our Conditions of Use and other agreements; or protect the rights, property,
or safety of Umoja Digital Group, our users, or others. This includes
exchanging information with other companies and organizations for fraud
protection and credit risk reduction.
Other than as set out above, you
will receive notice when personal information about you might be shared with
third parties, and you will have an opportunity to choose not to share the
information.
How
Secure Is Information About Me?
We design our systems with your
security and privacy in mind.
- We work to protect the security of your personal
information during transmission by using encryption protocols and
software.
- We follow the Payment Card Industry Data Security
Standard (PCI DSS) when handling credit card data.
- We maintain physical, electronic, and procedural
safeguards in connection with the collection, storage, and disclosure of
personal customer information. Our security procedures mean that we may
occasionally request proof of identity before we disclose personal
information to you.
- Our devices offer security features to protect them
against unauthorized access and loss of data. You can control these
features and configure them based on your needs. Click here
for more information on how to manage the security settings of your
device.
- It is important for you to protect against unauthorized
access to your password and to your computers, devices, and applications.
Be sure to sign off when finished using a shared computer. Click here
for more information on how to sign off.
What
About Advertising?
- Third-Party Advertisers and Links to Other Websites: Umoja Digital Group Services may include third-party
advertising and links to other websites and apps. Third-party advertising
partners may collect information about you when you interact with their
content, advertising, and services. For more information about third-party
advertising at Umoja Digital Group, including interest-based ads, please
read our Interest-Based Ads policy . To adjust your advertising preferences,
please go to the Advertising Preferences page .
- Use of Third-Party Advertising Services: We provide ad companies with information that allows
them to serve you with more useful and relevant Umoja Digital Group ads
and to measure their effectiveness. We never share your name or other
information that directly identifies you when we do this. Instead, we use
an advertising identifier like a cookie or other device identifier. For
example, if you have already downloaded one of our apps, we will share
your advertising identifier and data about that event so that you will not
be served an ad to download the app again. Some ad companies also use this
information to serve you relevant ads from other advertisers. You can
learn more about how to opt-out of interest-based advertising by going to
the Advertising Preferences page .
What
Information Can I Access?
You can access your information, including
your name, address, payment options, profile information, household settings,
and purchase history in the "Your Account" section of the website.
Click here for a list of
examples that you can access.
What
Choices Do I Have?
If you have any questions as to how
we collect and use your personal information, please contact our Customer Service
. Many of our Umoja Digital Group Services also include settings that provide
you with options as to how your information is being used.
- As described above, you can choose not to provide
certain information, but then you might not be able to take advantage of
many of the Umoja Digital Group Services.
- You can add or update certain information on pages such
as those referenced in What
Information Can I Access?.
When you update information, we usually keep a copy of the prior version
for our records.
- If you do not want to receive e-mail or other
communications from us, please adjust your Customer Communication Preferences . If you don't want to receive in-app notifications
from us, please adjust your notification settings in the app or device.
- If you do not want to see interest-based ads, please
adjust your Advertising Preferences .
- The Help feature on most browsers and devices will tell
you how to prevent your browser or device from accepting new cookies or
other identifiers, how to have the browser notify you when you receive a
new cookie, or how to block cookies altogether. Because cookies and
identifiers allow you to take advantage of some essential features of Umoja
Digital Group Services, we recommend that you leave them turned on. For
instance, if you block or otherwise reject our cookies, you will not be
able to add items to your Shopping Cart, proceed to Checkout, or use any
Services that require you to Sign in. For more information about cookies
and other identifiers, see our Cookies Notice.
- If you want to browse our websites without linking the
browsing history to your account, you may do so by logging out of your
account here and blocking cookies on your browser.
- You will also be able to opt out of certain other types
of data usage by updating your settings on the applicable Umoja Digital
Group website (e.g., in "Manage Your Content and Devices"),
device, or application. For more information click here
. Most non-Umoja Digital Group devices also provide users with the ability
to change device permissions (e.g., disable/access location services,
contacts). For most devices, these controls are located in the device's
settings menu. If you have questions about how to change your device
permissions on devices manufactured by third parties, we recommend you
contact your mobile service carrier or your device manufacturer.
- If you are a seller, you can add or update certain
information in Seller Central , update your account information by accessing your Seller Account Information , and adjust your e-mail or other communications you
receive from us by updating your Notification Preferences .
- If you are an author, you can add or update the information
you have provided in the Author Portal
and Author Central by accessing your accounts in the Author Portal and
Author Central, respectively.
In addition, to the extent required
by applicable law, you may have the right to request access to or delete your
personal data. If you wish to do any of these things, please contact Customer Service
. Depending on your data choices, certain services may be limited or
unavailable.
Are
Children Allowed to Use Umoja Digital Group Services?
Umoja Digital Group does not sell
products for purchase by children. We sell children's products for purchase by
adults. If you are under 18, you may use Umoja Digital Group Services only with
the involvement of a parent or guardian. We do not knowingly collect personal
information from children under the age of 13 without the consent of the
child's parent or guardian. For more information, please see our Children's Privacy Disclosure .
EU-US
and Swiss-US Privacy Shield
Umoja Digital Group.com, Inc.
participates in the EU-US and Swiss-US Privacy Shield frameworks. Click here to learn
more.
Conditions
of Use, Notices, and Revisions
If you choose to use Umoja Digital
Group Services, your use and any dispute over privacy is subject to this Notice
and our Conditions of Use
, including limitations on damages, resolution of disputes, and application of
the law of the state of Washington. If you have any concern about privacy at Umoja
Digital Group, please contact us with a thorough description, and we will try
to resolve it. Our business changes constantly, and our Privacy Notice will
change also. You should check our websites frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to all information
that we have about you and your account. We stand behind the promises we make,
however, and will never materially change our policies and practices to make
them less protective of customer information collected in the past without the
consent of affected customers.
Related
Practices and Information
Examples
of Information Collected
Information You Give Us When You Use
Umoja Digital Group Services
You provide information to us when
you:
- search or shop for products or services in our stores;
- add or remove an item from your cart, or place an order
through or use Umoja Digital Group Services;
- download, stream, view, or use content on a device or
through a service or application on a device;
- provide information in Your Account
(and you might have more than one if you have used more than one e-mail
address or mobile number when shopping with us) or Your Profile
;
- upload your contacts;
- configure your settings on, provide data access
permissions for, or interact with an Umoja Digital Group device or
service;
- provide information in your Seller Account
, Direct Publishing account , Developer
account , or any other account we make available that allows you to
develop or offer software, goods, or services to Umoja Digital Group
customers;
- offer your products or services on or through Umoja
Digital Group Services;
- communicate with us by phone, e-mail, or otherwise;
- complete a questionnaire, a support ticket, or a
contest entry form;
- upload or stream images, videos or other services;
- compile Playlists, Watchlists, Wish Lists
or other gift registries;
- participate in Discussion Boards or other community
features;
- provide and rate Reviews
;
- specify a Special Occasion Reminder; or
- employ Product Availability Alerts , such as Available to Order Notifications.
As a result of those actions, you
might supply us with such information as:
- identifying information such as your name, address, and
phone numbers;
- payment information;
- your age;
- your location information;
- your IP address;
- people, addresses and phone numbers listed in your
Addresses;
- e-mail addresses of your friends and other people;
- content of reviews and e-mails to us;
- personal description and photograph in Your Profile
;
- images and videos collected or stored in connection
with Umoja Digital Group Services;
- corporate and financial information;
- credit history information; and
- device log files and configurations, including Wi-Fi
credentials, if you choose to automatically synchronize them with your
other Umoja Digital Group devices.
Automatic Information
Examples of the information we
collect and analyze include:
- the internet protocol (IP) address used to connect your
computer to the internet;
- login, e-mail address, and password;
- the location of your device or computer;
- content interaction information, such as content
downloads, streams, and playback details, including duration and number of
simultaneous streams and downloads, and network details for streaming and
download quality, including information about your internet service
provider;
- device metrics such as when a device is in use,
application usage, connectivity data, and any errors or event failures;
- Umoja Digital Group Services metrics (e.g., the
occurrences of technical errors, your interactions with service features
and content, your settings preferences and backup information, location of
your device running an application, information about uploaded images and
files such as the file name, dates, times and location of your images);
- version and time zone settings;
- purchase and content use history, which we sometimes
aggregate with similar information from other customers to create features
like Top Sellers ;
- the full Uniform Resource Locator (URL) clickstream to,
through, and from our websites, including date and time; products and
content you viewed or searched for; page response times, download errors,
length of visits to certain pages, and page interaction information (such
as scrolling, clicks, and mouse-overs);
- phone numbers used to call our customer service number;
and
- images or videos when you shop in our stores, or stores
using Umoja Digital Group Services.
We may also use device identifiers,
cookies, and other technologies on devices, applications, and our web pages to
collect browsing, usage, or other technical information.
Information from Other Sources
Examples of information we receive
from other sources include:
- updated delivery and address information from our
carriers or other third parties, which we use to correct our records and
deliver your next purchase or communication more easily;
- account information, purchase or redemption
information, and page-view information from some merchants with which we
operate co-branded businesses or for which we provide technical,
fulfillment, advertising, or other services;
- information about your interactions with products and
services offered by our subsidiaries;
- search results and links, including paid listings (such
as Sponsored Links);
- information about internet-connected devices and
services linked with Alexa; and
- credit history information from credit bureaus, which
we use to help prevent and detect fraud and to offer certain credit or
financial services to some customers.
Information You Can Access
Examples of information you can
access through Umoja Digital Group Services include:
- status of recent orders (including subscriptions);
- your complete order history;
- personally identifiable information (including name,
e-mail, password, and address book);
- payment settings (including payment card information,
promotional certificate and gift card balances, and 1-Click settings);
- e-mail notification settings (including Product
Availability Alerts, Delivers, Special Occasion Reminders and
newsletters);
- recommendations and the products you recently viewed
that are the basis for recommendations (including Recommended for You and
Improve Your Recommendations);
- shopping lists and gift registries (including Wish
Lists and Baby and Wedding Registries);
- your content, devices, services, and related settings,
and communications and personalized advertising preferences;
- content that you recently viewed;
- voice recordings associated with your account;
- Your Profile (including your product Reviews,
Recommendations, Reminders and personal profile);
- If you are a seller, you can access your account and
other information, and adjust your communications preferences, by updating
your account in Seller Central
.
- If you are an author, you can access your account and
other information, and update your accounts or Author Central
website, as applicable.
- If you are a developer participating in our Developer
Services Program, you can access your account and other information, and
adjust your communications preferences, by updating your accounts in the Developer Services Portal .