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UMOJAMBELE BUSINESS ETHICS AND SERVICE RELIABILITY COMMITMENT

1. Integrity in Business: I will conduct all transactions honestly and transparently, providing accurate information about my products/services.

2. Reliability and Timely Delivery: I will deliver all goods and services as agreed, within the promised timeframe and quality standards.

3. Customer Respect: I will treat every customer with fairness, professionalism, and dignity, regardless of their location or background.

4. Responsiveness: I will respond to all customer inquiries, complaints, or feedback within 48 hours.

5. Platform Integrity: I will not engage in fraudulent, misleading, or exploitative behavior that may damage the trust of Umojambele users.

6. Accountability: I accept that repeated complaints or breaches of this agreement may lead to penalties, delisting, or reporting to my professional association.

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