Help for Suppliers
Getting Started
Umojambele makes it easy for suppliers to showcase their products and reach buyers across Africa. Follow these steps to get started:
- Sign up for a supplier account by clicking Join as Supplier at the top of the page.
- Complete your profile by providing your business details and verifying your account.
- Set up your storefront with a logo, banner, and detailed company description.
Listing Your Products
Ensure your products stand out with detailed listings:
- Upload high-quality images and videos showcasing your products.
- Provide clear and concise descriptions, including specifications and pricing.
- Organize your products into categories for easy navigation.
- Use the bulk upload tool for faster listing of multiple items.
Managing Orders
Stay on top of your orders with our intuitive dashboard:
- View and manage incoming orders in real-time.
- Communicate with buyers to confirm order details and shipping preferences.
- Mark orders as shipped and provide tracking details to buyers.
Payment and Security
Umojambele ensures secure transactions for suppliers:
- Receive payments directly through UmojaPay, our secure payment system.
- Track your earnings and withdrawal history from your account dashboard.
- Payments are processed promptly once the buyer confirms receipt of goods.
Promoting Your Products
Boost your visibility and sales:
- Participate in Umojambele's promotional campaigns and trade shows.
- Use targeted advertising to reach specific audiences.
- Leverage analytics tools to optimize your product listings and marketing strategies.
Contact Support Need help?
Our support team is here for you:
Email: support@umojambele.com
Phone: +256762054335
Live Chat: Available during business hours on our platform.