Help for Suppliers

Getting Started

Umojambele makes it easy for suppliers to showcase their products and reach buyers across Africa. Follow these steps to get started:

  • Sign up for a supplier account by clicking Join as Supplier at the top of the page.
  • Complete your profile by providing your business details and verifying your account.
  • Set up your storefront with a logo, banner, and detailed company description.
Listing Your Products

Ensure your products stand out with detailed listings:

  • Upload high-quality images and videos showcasing your products.
  • Provide clear and concise descriptions, including specifications and pricing.
  • Organize your products into categories for easy navigation.
  • Use the bulk upload tool for faster listing of multiple items.
Managing Orders

Stay on top of your orders with our intuitive dashboard:

  • View and manage incoming orders in real-time.
  • Communicate with buyers to confirm order details and shipping preferences.
  • Mark orders as shipped and provide tracking details to buyers.
Payment and Security

Umojambele ensures secure transactions for suppliers:

  • Receive payments directly through UmojaPay, our secure payment system.
  • Track your earnings and withdrawal history from your account dashboard.
  • Payments are processed promptly once the buyer confirms receipt of goods.
Promoting Your Products

Boost your visibility and sales:

  • Participate in Umojambele's promotional campaigns and trade shows.
  • Use targeted advertising to reach specific audiences.
  • Leverage analytics tools to optimize your product listings and marketing strategies.
Contact Support Need help?

Our support team is here for you:

Email: support@umojambele.com

Phone: +256762054335

Live Chat: Available during business hours on our platform.

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